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17 November 2021
Tips for leading remote teams across different time zones and cultures

To Hug or Not to Hug- Touch in Different Cultures

A pat on the shoulder, a touch on the back of the palm, a hug from a friend- these are all different ways we touch each other on daily basis, some of which we do unnoticed. A human being needs touch. And we need a sense of belonging through touch.

 

Did you know that touch is our first way to show compassion for both themselves and others? Have you noticed you hug your friends in a moment of both grief and joy, but you are trying to comfort yourself as well by touching your face and placing your hands on your heart?

 

Studies have shown that touch lowers blood pressure and reduces stress. So no wonder we are craving for touch! While research has proven the significant power of a touch, it’s important to keep in mind when and who you touch, as different cultures react to touch in different ways. 

 

Finns are known to take personal distance for granted (as evidenced by the numerous pictures of bus stops where people keep a two-meter distance between each other), and we most definitely do not jump into the arms of a new acquaintance at the first meeting. In France and Italy, on the other hand, cheek kisses are always exchanged when you meet, and also in Mexico, cheek kisses are customary after a short acquaintance.

 

In Asia, however, showing intimacy or pointing a finger can be offensive. Moreover, when you are traveling in India, you should restrain from a handshake, and instead, show respect by putting your hands together saying ''namaste.''

 

Korkean kosketuksen kulttuureissa kosketetaan huomaamatta

 

Research about touch in different cultures

 

One of the most famous studies related to touch and different cultures is Sidney Jourard’s café experiment in the 1960s. This research studied how many times in different cultures friends touch each other while chatting in a cafe. In England, friends didn’t touch each other at all whereas, in the US, friends touched each other twice when they were excited, and in France, the number rose to 110. In Puerto Rico, on the other hand, friends touched each other up to 180 times!

 

So don’t be surprised when in southern Europe, and especially in Latin America, it feels like people are on your skin, as they touch you several times subconsciously!

 

I have noticed the same in Mexico and the number of touches became a bit of a shock when I went there for the first time. When you wake up you greet your family by giving one a cheek kiss or a hug. When you go shopping, you say goodbye to each family member by giving a hug or a cheek kiss. And of course, when you say goodnight, you give a hug and a kiss on the cheek. 

 

Kosketus eri kulttuureissa

 

Touch in social context

 

In countries with a high level of social contact, it is therefore common for a farewell to last at least half an hour, and sometimes when you are just about to leave, the conversation continues and you will do the goodbye kisses again. Now, however, I even miss that touch, warmth, and feel!

 

In many countries, touch is strongly related to social relations. In general, in high-contact countries, such as Latin America, people also speak louder, stand close together, and have more eye contact with the other person (just imagine a stereotypical telenovela fight). High-contact countries are typically also collectivist countries. I recommend reading the blog post about individualist and collectivist cultures to understand better how they impact our world view.

 

If in Asia you accidentally touch a person’s head, your gesture may be disrespectful and in Japan, for example, you greet the guest by bowing, hence there is no touch at all.

 

In the Middle East, if you try to shake hands at the beginning of a meeting, you may be perceived as rude, as in their culture, a hand is regarded as unhygienic. For the same reason in India, you may find that a person uses only one hand to eat.

 

In Finland, on the other hand, touch and, for example, hugging, are more acceptable when you have met the other person more than once, and you have created a relationship with them. You’ll probably feel more comfortable in a cramped space with your friend than with a guest in the elevator? On the other hand, if you meet a friend’s friend, the handshake may feel a little formal.

 

In some countries, touch is also related to status; in the U.S., for example, your supervisor may find it disrespectful if you pat him on the shoulder, but when your supervisor pats you on the shoulder, that’s more acceptable.

 

I have made a conscious decision to hug every new acquaintance if I know that he or she comes from a culture where it is acceptable (and these strange times are not an obstacle). Even in these situations, it is worth using cultural intelligence and reading a person’s body language and cues.

 

If you find yourself drifting into a situation where you don’t know whether to hug or shake hands, try to show interest in another person with your facial expressions and gestures. It is plausible a person who comes from a culture of high social contact will take the initiative to hug, so don’t be afraid if you suddenly find yourself getting three cheek kisses!

 

Want to deepen your knowledge regarding emotions in cultures? Would you like to learn how to avoid the most common mistakes in intercultural communication? If so, then you should enroll in my online course Master Intercultural Communication! You'll learn everything you need to know about communicating with people from different cultures, including how to overcome cultural differences and misunderstandings. You will understand why culture matters in everyday life, and you will also be able to identify and address any cultural issues that may arise during your interactions with others. Enroll today!

 

 

 

 

Dacher Keltner.2010. Hands On Research: The Science of Touch.

 

 

Tanja is a Certified Intercultural Communication Coach and an expert on Work Style Analysis (WSA). With a Master's Degree in Business Administration, specializing in Leadership and People Management, she helps companies and assists leaders in comprehending cultural dimensions and leveraging existing cultural differences to create powerful organizational strengths.

About the Author

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